Task Us to handle all your inbound enquiries.
Direct Affinity Europe offer a full 80 hour service to ensure that the customers that you are currently not getting to, get picked up and handled in a professional manner. In some instances this can be as high as 35% – 40% of inbound calls. This will no doubt improve the customer journey, customer satisfaction as well as increase conversions from enquiry to appointment in both sales and service.
- Increased conversion from enquiry to sale
- Increased level of service bookings
- Improved customer experience and journey
- Consistent delivery of brand standards
- Full 7 day coverage
- Extended opening times
- Guaranteed staff levels 52 weeks per year
- No reduction in resources for holiday or absence
- Large savings on management costs
- Strong return on investment
- Appointment making service
Work With US.
Want to know more about how we can help you?